Post by account_disabled on Dec 17, 2017 2:19:24 GMT -5
Hello,
I have an issue that is perplexing me. I have a user who was using MS Publisher 2007 to print an Avery 5389 Label Postcard. We have 2 HP LaserJet 3800 network printers each with the same drivers. When trying to print this document, the small print preview window as well as the final product come out black and white instead of color when using one of these printers. The printer that is only showing black and white, will print color from other MS applications like Word. I also tried another document to that same printer in Publisher and it too came out black and white only. It seems to be related to Publisher. Both printers are using the same driver and the same settings. I can't find any other differences.
Has anyone else experienced anything similar or have any ideas?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References www.tomsguide.com/forum/237174-49-publisher-print-black-white-color-printer
Business Motion Graphics Video
I have an issue that is perplexing me. I have a user who was using MS Publisher 2007 to print an Avery 5389 Label Postcard. We have 2 HP LaserJet 3800 network printers each with the same drivers. When trying to print this document, the small print preview window as well as the final product come out black and white instead of color when using one of these printers. The printer that is only showing black and white, will print color from other MS applications like Word. I also tried another document to that same printer in Publisher and it too came out black and white only. It seems to be related to Publisher. Both printers are using the same driver and the same settings. I can't find any other differences.
Has anyone else experienced anything similar or have any ideas?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References www.tomsguide.com/forum/237174-49-publisher-print-black-white-color-printer
Business Motion Graphics Video